Staff/Crew Stores

 

STAFF/CREW STORES

INDULGENT SELECTION AND EXCEPTIONAL CUSTOMER SERVICE

Tourvest's shop solutions offer Airline staff and crew an indulgent selection of top fragrances, cosmetics, beauty and accessory brands with a pricing advantage over high street retail stores as well as airside Duty Free pricing.

Our store designs take on a very contemporary look and feel, revolutionising spaces into warm and inviting environments. The combination of a sophisticated store environment, along with exceptional customer service and superb range of leading brands will excite and reward. 

Seasonal changes to the assortments ensure we keep the range current and fresh, in alignment with in-flight catalogue range changes. 

We adopt a 'good, better, best' approach to pricing, a simple yet well tested strategy which provides a three tiered pricing model to appeal to a wider number of potential customers, ensuring that there is a price bracket for everyone.

To ensure customers are kept interested and enticed into staff/crew shops, Tourvest develop and implement a promotional strategy which includes an annual promotional activity calendar, Airline crew/staff loyaly programmes and an incentive programme to drive in-flight pre-order sales.

Tourvest support a robust staff structure and operational requirements, as well as provide in-depth monthly reporting to allow for effective sales analysis. 

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