Airport Duty Free

The future is here, exciting and flying faster than ever before.

Our Revolution of the ordering process now means passengers can pre-order their food, beverages and boutique products from the comfort of their home or office before travelling.

Alongside this, we develop a comprehensive and integrated marketing strategy for you and your airline, providing your business with a suite of multimedia communications to use before and during the flight.

 

 

 

 

 

 

 

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Tourvest work with teams of specialist retail architects to ensure we deliver unique stores. Stores that are designed to enhance the customer experience - the heart of what we do - making shopping both exciting and experiential. Our goal is to always deliver on:

Difference

Engagement

Convenience

We strive to create uniqueness in our product and brand offering, providing access to bespoke brands in all the markets in which we operate via a network of suppliers capable of delivering on this promise. 

Each and every touchpoint is important, whether via our airline's apps, customerapps or loyalty marketing programmes including third party marketing platforms, increasing customer engagement and enhancing customer satisfaction.

Our key strength is taking the hassle out of shopping for our customers, and we can provide access to whatever channel serves the customers' needs. From conventional in-store engagement, to click and order with delivery to preffered address. 

 

 

Tourvest opened its first Ground Duty Free operation in August 2015 at Murtala Murhammed International Airport in Lagos, Nigeria in conjunction with Gebr Heinemann, the fourth biggest Duty Free operator on a global basis. The joint venture was secured in conjuction with the  Federal Aviation Authorities of Nigeria (FAAN) to operate a departures store.

Tourvest operates a 366m² store in the International Departures Terminal, which is comprised of core duty free and a boutique housing brands such as Mont Blanc, Porsche Design, Chanel and Gucci. 

The store has a comprehensive product assortment of well known brands geared towards the Nigerian market as well as the ex pat sector across the categories of liquor, fragrances, cosmetics, tobacco, confectionery and luxury brands.

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Address: Suite 6F Gatwick House, Peeks Brook Lane, Horley, West Sussex, RH6 9ST [t] (+44) 1293 874 870 © Tourvest Group. All Rights Reserved